We fix it fast. Please do not open a dispute with your bank before writing to us.
Write to us with your order number and what happened. A real person reviews your case and answers within 48 business hours. If your order is inside your guarantee window, we make it right.
Email the Badrock teamCounted from your first order: 30 days on the monthly plan, 60 days on the 2 month plan, 90 days on the 3 month plan.
You can do all of it yourself, no email needed.
Manage my subscriptionOpen your subscription page, choose your upcoming order and pick Skip or Change date. Nothing ships and nothing is charged before the new date.
Write to us with your order number. We check it the same way and answer within 48 business hours.
Your tracking link is in your shipping confirmation email. If you cannot find it, write to us with your order number.
Open your subscription page and use the Cancel Subscription button. It takes one click and you will not be charged again.
Matthew, Badrock
Questions? Write to support@usebadrock.com. We reply within 48 business hours.
